![]() Exposing jewellery to excessive heat or prolonged periods of direct sunlight.Exposing jewellery to cleaning agents or cosmetics such as foundations, perfumes, hairsprays.Swimming, showering or undertaking vigorous exercise while wearing jewellery.and cleaning products such as dishwashing liquid and bleach. Exposure to perfume, soap, moisturiser, shampoo etc.Acidity (ph balance) of a person’s skin, which in turn is affected, for example, by diet, medication and stress.Exposure to moisture, humidity, direct sunlight for long periods of time.Tarnish is caused by several factors which include: It is natural for sterling silver jewellery to tarnish or discolour over time, particularly if the piece is worn regularly. Visit our FAQ page for further information. Please post returns to PO BOX 3159, Redfern NSW 2016. To return an item simply send back the item with the original invoice and tick the item/s you wish to return. Please select carefully and feel free to contact us at should you have any questions prior to purchasing a non-returnable item. We cannot offer exchanges or refunds on any earrings (for hygienic reasons) or engraved pieces. International shipping is also available for a flat rate of $25 and will take 10-14 business days for delivery. Please note there are no express options for the post to New Zealand. New Zealand orders under $150 will incur a $7 shipping fee, while orders over $150 will receive it free. ![]() ![]() Australia-wide, we offer FREE Standard Post on orders $150 and over. ![]() In Australia, we offer a flat rate of $7 for standard shipping on orders under $150 (2-5 business days), otherwise, an express service is available for just $9.95 (AU only). Orders placed before 12 pm AEST will be dispatched on the same day. ![]()
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